Shipping policy
ALL ORDERS ARE SHIPPED VIA USPS
PROCESSED TIME EXTENDED FOR THE TIME BEING
PROCESSING TIME: 1-20 BUSINESS DAYS FOR ALL ORDERS. WE STRIVE FOR 12 BUSINESS DAYS OR LESS.
RATES ARE DETERMINED BY USPS. Ila Beauty Care LLC, DOES NOT CONTROL SHIPPING PRICES.
ONCE YOUR PACKING SLIP IS PRINTED. YOU'LL RECEIVE A TRACKING NUMBER VIA EMAIL OR SMS TEXT MESSAGE.
ONCE YOUR PACKAGE HAS BEEN SENT OUT. Ila Beauty Care LLC, IS NOT RESPONSIBLE FOR YOUR PACKAGE ONCE IN USPS FACILITY.
WRONG ADDRESS- The customer is responsible for adding the correct address at checkout, please be sure you include any unit, apartment, or suite number. If your package was delivered somewhere in your town other than you residence, please contact USPS.
MISSING PACKAGES- Ila Beauty Care LLC, is not responsible if your package goes missing.
PLEASE ADD ROUTE PROTECTION TO EVERY ORDER! THIS PROTECTS YOU FORM LOST, STOLEN. OR DAMAGED PACKAGES.
DELIVERED- If your package is marked delivered and it's not in your mailbox, please contact USPS.
INVAILD ADDRESS- If your address doesn't contain a house number, correct city, town, zip code. You will be contacted via email, to get the correct address. If there's no answer, you will be refunded in 24 hours.
If your package is sent back to us due to invalid address your order will be refunded - not shipping cost ONLY products price.
Due to the sanitary aspect of our product, we do not accept returns. If for any reason you are dissatisfied with your order, please contact ilabeautycarellc@gmail.com.
